Safeguards are implemented to guide how we engage local, traditional, and indigenous communities. It is designed to reduce the risk of violations of rights of people as we conserve nature and wildlife. WWF uses safeguards to identify, avoid, and mitigate any negative social and impacts within our work.
Our grievance resolution process is established to receive, respond and resolve grievances raised by stakeholders who may be negatively affected by our work, or by the work that we support through our partners and consultants.
Addressing concerns or complaints in a timely and effective way helps resolve issues, improves mutual understanding, strengthens accountability, ensures protection of Human Rights and provides a foundation for increased collaboration.
A grievance is a formal complaint and will be treated in the manner that is outlined in the form.